Overview

As an eligible Sonos employee you have a choice of medical plans with a range of coverage levels and costs, so you have the flexibility to select the option that’s best for you.  All of the options provide comprehensive medical and prescription drug coverage.  For complete cost and coverage details and to enroll, visit Workday.

Medical plans

Depending on where you live and work, you will be able to choose from the following Sonos medical plan options.

Plan Description

Preferred Provider Organization (PPO) Plan

Administered by Aetna

A PPO plan gives you access to a network of licensed physicians and health care facilities that agree to charge members discounted fees.

Consumer-Driven Health Plan (CDHP)

Administered by Aetna
A CDHP plan puts you in charge of your spending through lower per-paycheck premiums, higher deductibles, no medical copays, and the ability to contribute to a tax-advantaged Health Savings Account (HSA).

Health Maintenance Organization (HMO) Plans

Administered by Aetna in California and Tufts Health Plan in Massachusetts/select New England areas

HMO plans provide benefits only when you receive care from doctors and facilities in the HMO network. Care must be coordinated by your primary care provider. You’re not required to pay an annual deductible for this plan. You’ll pay the fixed copay for each service or visit, and then the HMO pays 100% of the remaining cost for most eligible medical expenses.
Compare the plans

Key features

All of the medical plans available through Sonos offer:

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Comprehensive, affordable coverage

that also fulfills the requirements of the health care reform law. Tip: If you need extra protection from large or unexpected medical expenses, you may also choose to enroll in supplemental medical coverage.

Free in-network preventive care,

with services such as annual physicals, recommended immunizations, and routine cancer screenings covered at 100%. See more covered preventive services.

Prescription drug coverage

included with each medical plan.

Financial protection

through annual out-of-pocket maximums that limit the amount you’ll pay each year.

 

PPO Plan

Sonos offers a PPO plan that lets you receive care from any licensed physician or health care facility in the PPO and gives you access to network providers who agree to charge members discounted fees. You can receive care from an in-network provider anywhere in the U.S., and your claims will be paid at the negotiated rate, which saves you money. If you go to a non-PPO (out-of-network) provider, you’ll pay a percentage of a maximum allowable amount.

How it works

  • Your in-network preventive care is covered 100% at no cost to you.
  • For most in-network services, you pay a copay only and the deductible does not apply. This applies to services including office visits, specialist visits, physical/speech therapy, and urgent care visits.
  • For other in-network care, such as hospital services, you pay those costs until you meet your annual deductible.
  • Once the deductible is met, you’ll pay a percentage of your covered medical expenses; this amount is called your coinsurance.
  • If your share of medical expenses reaches an amount called the out-of-pocket maximum, the plan pays 100% of your eligible expenses for the rest of the year. All medical and prescription drug payments (including copays) made throughout the year count toward the out-of-pocket maximum.

Use your PPO plan wisely

Here are ways to make the most of your plan all year long.

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Choose the right Primary Care Provider (PCP).

Using an in-network doctor for your care will save you money. Search for network providers on the Aetna website.

Track your stats.

Log in to the Aetna website to see how much of your deductible you’ve met, review claims, use helpful tools, and more.

Think about your costs.

You pay lower premiums in exchange for assuming more financial responsibility when you receive care, so it’s smart to plan ahead. Consider contributing to a tax-advantaged Flexible Spending Account (FSA) to cover your expected out-of-pocket costs, such as your annual deductible and coinsurance.

Important!

If you are newly enrolling in an Aetna plan or have not registered with Aetna Navigator, you will receive a plastic ID card in the mail. If you’re an existing member and are registered on Aetna Navigator, you will receive an email that explains how to retrieve your electronic ID card online.

 

CDHP

A consumer-driven health plan (CDHP) has two parts that work together to provide you with comprehensive coverage:

High Deductible Medical Plan + Health Savings Account (HSA) = CDHP

How it works

The CDHP works like a traditional PPO plan in many ways, but it also has key differences:

How it's the same How it's different
  • Covers the same health care services
  • Uses a large national network of providers in the Aetna network
  • Provides comprehensive coverage
  • All medical and prescription drug payments (including copays) made throughout the year count toward the out-of-pocket maximum
  • Has lower per-paycheck premiums
  • Has a higher deductible that you need to meet
  • Has no medical copays
  • Preventive medications like vaccines, smoking cessation agents, and blood pressure and cholesterol lowering drugs are covered at 100%
  • Allows you to establish a Health Savings Account (HSA) — a tax-advantaged savings account that can be used to pay for health care expenses now or in the future

Keep in mind: Individuals enrolled in family coverage will only need to satisfy the individual deductible and out-of-pocket maximum. You won’t be responsible for paying more than the amounts listed (see the CDHP chart).

Use your CDHP wisely

Here are ways to make the most of your plan all year long.

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Choose the right Primary Care Physician (PCP).

Using an in-network doctor for your care will save you money. Search for network providers on the Aetna website.

Track your stats.

Log in to Aetna’s website to see how much of your deductible you’ve met, review claims, use helpful tools, and more. Likewise, keep tabs on your HSA by logging in to HealthEquity to view your balance, submit claims, and more.

Think about your costs.

Contribute enough to your HSA to cover your expected out-of-pocket costs, such as your annual deductible and coinsurance.

Change your contributions anytime.

Adjust your contributions as necessary during the year to make sure you have money available when you need it. You can only spend HSA money that’s actually been deposited into your account.

Look long term.

You will never forfeit any money left in your HSA — it rolls over year after year. If you know about future expenses — or if you want to save for your health care costs in retirement — set aside a little extra each paycheck so your balance can grow over time.

Health Savings Account (HSA) limits

With the CDHP, you can contribute money to an HSA, administered by HealthEquity. 

2023

  • Up to $3,850 for employee-only coverage
  • Up to $7,750 for family coverage

If you are age 55 or older, you can contribute an additional $1,000 each year.

2022

  • Up to $3,650 for employee-only coverage
  • Up to $7,300 for family coverage

If you are age 55 or older, you can contribute an additional $1,000 each year.

Increase your tax savings with a Limited Purpose FSA

Use your HSA together with a Limited Purpose FSA for additional tax savings.

 

HMO Plans

The HMO provides coverage only when you receive care from providers within the HMO network (except for life-threatening emergencies). Your Primary Care Provider (PCP) will coordinate your care to help manage costs.

How it works

  • This plan has no in-network annual deductible, which means it begins paying benefits right away.
  • The plan offers 100% coverage after you pay the flat copay for most covered services.
  • If your share of medical expenses reaches an amount called the out-of-pocket maximum, you won’t have to pay anything for the rest of the calendar year.
  • With the HMO plan, your care must be coordinated by your primary care provider or the plan won’t pay benefits (except in an emergency).
  • Keep in mind that in order to enroll in an HMO, you and all of your covered dependents must reside in the service area for the HMO network.

Use your HMO wisely

Here are ways to make the most of your plan all year long.

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Choose the right PCP.

Your doctor will manage your care and provide referrals if you need to see a specialist. Search for network providers on the Aetna or Tufts websites.

Pair it with a Health Care FSA.

If you enroll in the Health Care FSA when enrolling in the HMO, you can set aside pre-tax dollars to help pay for your out-of-pocket costs.

Estimate your expenses and plan wisely,

as you are only allowed to roll over up to $500 of unused money in your FSA to the next year; you will forfeit amounts above $500.

Know where to get care.

You’ll pay more (and likely face a long wait) if you go to the emergency room for issues that could be resolved at an urgent care center or your doctor’s office.

 

Plan Comparison

The following is a brief summary of plan benefits. Be sure to review the Employee Premiums for each plan, and use the Medical Plan Cost Estimator to compare what you'll pay under each medical plan option for different healthcare usage scenarios.

For additional information regarding benefits, limitations, and exclusions, visit Backstage for the Summary of Benefits and Coverage (SBC) documents for the Sonos medical plans, or contact the carrier.

2023 U.S. PPO and CDHP medical plans

Please note: The Aetna PPO Buy-up will no longer be offered after December 31, 2022.

Administered by Aetna Aetna PPO Classic (20% coinsurance) Member Pays In-Network Aetna PPO Classic (40% coinsurance) Member Pays Out-of-Network Aetna CDHP (HSA eligible) Member Pays In-Network Aetna CDHP (HSA eligible) Member Pays Out-of-Network
Annual Deductible
Per Member $350 $350 $1,500 $3,000
Per Family $1,050 $1,050 $3,000 $6,000
Per Individual in Family Coverage N/A N/A $3,000 $3,000
Annual Out-of-Pocket Maximum
Per Member $2,500 $6,500 $5,000 $10,000
Per Family $5,000 $13,000 $10,000 $20,000
Per Individual in Family Coverage N/A N/A $3,000 $9,000
Lifetime Maximum Unlimited Unlimited Unlimited Unlimited
Primary Care
Office Services $25 copay* Deductible, then 40% Deductible, then 10% Deductible, then 30%
Preventive Care (immunizations, OB/GYN exam, routine mammogram & colonoscopy) 100% covered* Deductible, then 40% 100% covered* Deductible, then 30%
Diagnostic Lab Deductible, then 20% Deductible, then 40% Deductible, then 10% Deductible, then 30%
Advanced Imaging (MRI, CT, etc.) Deductible, then 20% Deductible, then 40% Deductible, then 10% Deductible, then 30%
Specialty Care
Specialist $35 copay* Deductible, then 40% Deductible, then 10% Deductible, then 30%
Acupuncture $35 copay* Deductible, then 40% Deductible, then 10% Deductible, then 30%
Physical Therapy/Speech Therapy $35 copay* Deductible, then 40% Deductible, then 10% Deductible, then 30%
Inpatient Hospital/Facility Services
Admission (including maternity) Deductible, then 20% Deductible, then 40% Deductible, then 10% Deductible, then 30%
Skilled Nursing Facility Deductible, then 20% Deductible, then 40% Deductible, then 10% Deductible, then 30%
Outpatient Hospital/Ambulatory Care Facilities
Urgent Care $25 copay* Deductible, then 40% Deductible, then 10% Deductible, then 30%
All Services Deductible, then 20% Deductible, then 40% Deductible, then 10% Deductible, then 30%
Emergency Room Services (copay waived if admitted) $200 copay, then 20%* $200 copay, then 20%* Deductible, then 10% Deductible, then 10%
Outpatient Surgery Deductible, then 20% Deductible, then 40% Deductible, then 10% Deductible, then 30%
Infertility Benefits
Gamete Intrafallopian Transfer (GIFT) Deductible, then 20% Deductible, then 40% Deductible, then 10% Deductible, then 30%
Artificial Insemination, IVF, ZIFT, ICSI Deductible, then 20% Deductible, then 40% Deductible, then 10% Deductible, then 30%
*Deductible does not apply.
Please refer to the plan summaries for information on infertility benefits and applicable lifetime limitations and maximums.

Administered by Aetna Aetna PPO Classic (20% coinsurance) Member Pays In-Network Aetna PPO Classic (40% coinsurance) Member Pays Out-of-Network Aetna CDHP (HSA eligible) Member Pays In-Network Aetna CDHP (HSA eligible) Member Pays Out-of-Network
Prescription Drugs – Retail (30-day supply) Deductible does not apply for 30-day prescriptions under the PPO plan. Coverage for 30-day prescriptions under the CDHP plan is subject to the plan’s calendar-year deductible.
Female Oral Contraceptives No copay Not covered No copay Not covered
Generic $10 copay 50%, deductible does not apply $10 copay 30%
Brand Formulary $30 copay 50%, deductible does not apply $30 copay 30%
Brand Non-formulary $50 copay 50%, deductible does not apply $50 copay 30%
Prescription Drugs – Mail Order (90-day supply) Deductible does not apply when placing a mail order under each plan.
Female Oral Contraceptives No copay Not covered No copay Not covered
Generic $10 copay 50%, deductible does not apply No copay 30%
Brand Formulary $60 copay 50%, deductible does not apply $60 copay 30%
Brand Non-formulary $100 copay 50%, deductible does not apply $100 copay 30%
Specialty Drugs – Supply Limitation Varies by Drug 30% to $120 Not covered 30% to $120 Not covered

2023 California and Massachusetts HMO medical plans

Administered by Aetna and Tufts Health Plan


California Aetna HMO
Member Pays
Massachusetts Tufts Health Plan HMO
Member Pays
Annual Deductible
Per Member None None
Per Family None None
Annual Out-of-Pocket Maximum
Per Member
Per Member $2,000 $6,350
Per Family $4,000 $12,700
Lifetime Maximum Unlimited Unlimited
Primary Care
Office Services $30 copay $30 copay
Preventive Care (immunizations, OB/GYN exam, routine mammogram & colonoscopy) 100% covered 100% covered
Diagnostic Lab No copay No copay
Advanced Imaging (MRI, CT, etc.) $100 copay $100 copay
Specialty Care
Specialist $40 copay $40 copay
Acupuncture $15 copay $30 copay
Physical Therapy/Speech Therapy $30 copay $30 copay
Inpatient Hospital/Facility Services
Admission (including maternity) $250/admission $1,000/admission
Skilled Nursing Facility $250 copay No copay
Outpatient Hospital/Ambulatory Care Facilities
Urgent Care $30 copay $30 copay
All Services $125 copay $500 copay
Emergency Room Services (copay waived of admitted) $100 copay $150 copay
Outpatient Surgery $125 copay $500 copay
Infertility Benefits
Gamete Intra-fallopian Transfer (GIFT) 50% of allowable amount (lifetime limit: 1) Member responsibility varies based on service. Please reference the Tufts Summary Plan Description for more information
Natural Artificial Insemination 50% of allowable amount (lifetime to $15k per year) Member responsibility varies based on service. Please reference the Tufts Summary Plan Description for more information
Prescription Drugs – Retail (30-day supply)
Female Oral Contraceptives No copay No copay
Generic $10 copay $15 copay
Brand Formulary $30 copay $35 copay
Brand Non-formulary $50 copay $50 copay
Prescription Drugs – Retail (90-day supply)
Female Oral Contraceptives No copay No copay
Generic $10 copay $30 copay
Brand Formulary $60 copay $70 copay
Brand Non-formulary $100 copay $150 copay
Specialty Drugs – Supply Limitation Varies by Drug 30% to $100 Copay based on the applicable drug category listed above

2022 U.S. PPO and CDHP medical plans

Please note: The Aetna PPO Buy-up will no longer be offered after December 31, 2022.

Administered by Aetna Aetna PPO Classic (20% coinsurance) Member Pays In-Network Aetna PPO Classic (40% coinsurance) Member Pays Out-of-Network Aetna PPO Buy-up (10% coinsurance) Member Pays In-Network Aetna PPO Buy-up (30% coinsurance) Member Pays Out-of-Network Aetna CDHP (HSA eligible) Member Pays In-Network Aetna CDHP (HSA eligible) Member Pays Out-of-Network
Annual Deductible
Per Member $350 $350 $250 $250 $1,500 $3,000
Per Family $1,050 $1,050 $750 $750 $3,000 $6,000
Per Individual in Family Coverage N/A N/A N/A N/A $2,800 $3,000
Annual Out-of-Pocket Maximum
Per Member $2,500 $6,500 $2,500 $6,500 $3,000 $9,000
Per Family $5,000 $13,000 $5,000 $13,000 $6,000 $18,000
Per Individual in Family Coverage N/A N/A N/A N/A $3,000 $9,000
Lifetime Maximum Unlimited Unlimited Unlimited Unlimited Unlimited Unlimited
Primary Care
Office Services $25 copay* Deductible, then 40% $20 copay* Deductible, then 30% Deductible, then 10% Deductible, then 30%
Preventive Care (immunizations, OB/GYN exam, routine mammogram & colonoscopy) 100% covered* Deductible, then 40% 100% covered* Deductible, then 30% 100% covered* Deductible, then 30%
Diagnostic Lab Deductible, then 20% Deductible, then 40% Deductible, then 10% Deductible, then 30% Deductible, then 10% Deductible, then 30%
Advanced Imaging (MRI, CT, etc.) Deductible, then 20% Deductible, then 40% Deductible, then 10% Deductible, then 30% Deductible, then 10% Deductible, then 30%
Specialty Care
Specialist $35 copay* Deductible, then 40% $20 copay* Deductible, then 30% Deductible, then 10% Deductible, then 30%
Acupuncture $35 copay* Deductible, then 40% $20 copay* Deductible, then 30% Deductible, then 10% Deductible, then 30%
Physical Therapy/Speech Therapy $35 copay* Deductible, then 40% $20 copay* Deductible, then 30% Deductible, then 10% Deductible, then 30%
Inpatient Hospital/Facility Services
Admission (including maternity) Deductible, then 20% Deductible, then 40% Deductible, then 10% Deductible, then 30% Deductible, then 10% Deductible, then 30%
Skilled Nursing Facility Deductible, then 20% Deductible, then 40% Deductible, then 10% Deductible, then 30% Deductible, then 10% Deductible, then 30%
Outpatient Hospital/Ambulatory Care Facilities
Urgent Care $25 copay* Deductible, then 40% $25 copay* Deductible, then 30% Deductible, then 10% Deductible, then 30%
All Services Deductible, then 20% Deductible, then 40% Deductible, then 10% Deductible, then 30% Deductible, then 10% Deductible, then 30%
Emergency Room Services (copay waived if admitted) $200 copay, then 20%* $200 copay, then 20%* $150 copay, then 10%* $150 copay, then 10%* Deductible, then 10% Deductible, then 10%
Outpatient Surgery Deductible, then 20% Deductible, then 40% Deductible, then 10% Deductible, then 30% Deductible, then 10% Deductible, then 30%
Infertility Benefits
Gamete Intrafallopian Transfer (GIFT) Deductible, then 20% Deductible, then 40% Deductible, then 10% Deductible, then 30% Deductible, then 10% Deductible, then 30%
Artificial Insemination, IVF, ZIFT, ICSI Deductible, then 20% Deductible, then 40% Deductible, then 10% Deductible, then 30% Deductible, then 10% Deductible, then 30%
*Deductible does not apply.
Please refer to the plan summaries for information on infertility benefits and applicable lifetime limitations and maximums.

Administered by Aetna Aetna PPO Classic (20% coinsurance) Member Pays In-Network Aetna PPO Classic (40% coinsurance) Member Pays Out-of-Network Aetna PPO Buy-up (10% coinsurance) Member Pays In-Network Aetna PPO Buy-up (30% coinsurance) Member Pays Out-of-Network Aetna CDHP (HSA eligible) Member Pays In-Network Aetna CDHP (HSA eligible) Member Pays Out-of-Network
Prescription Drugs – Retail (30-day supply) Deductible does not apply for 30-day prescriptions under the PPO plans. Coverage for 30-day prescriptions under the CDHP plan is subject to the plan’s calendar-year deductible.
Female Oral Contraceptives No copay Not covered No copay Not covered No copay Not covered
Generic $10 copay 50%, deductible does not apply $10 copay 50%, deductible does not apply $10 copay 30%
Brand Formulary $30 copay 50%, deductible does not apply $30 copay 50%, deductible does not apply $30 copay 30%
Brand Non-formulary $50 copay 50%, deductible does not apply $50 copay 50%, deductible does not apply $50 copay 30%
Prescription Drugs – Mail Order (90-day supply) Deductible does not apply when placing a mail order under each plan.
Female Oral Contraceptives No copay Not covered No copay Not covered No copay Not covered
Generic $10 copay 50%, deductible does not apply $10 copay 50%, deductible does not apply No copay 30%
Brand Formulary $60 copay 50%, deductible does not apply $60 copay 50%, deductible does not apply $60 copay 30%
Brand Non-formulary $100 copay 50%, deductible does not apply $100 copay 50%, deductible does not apply $100 copay 30%
Specialty Drugs – Supply Limitation Varies by Drug 30% to $120 Not covered 30% to $120 Not covered 30% to $120 Not covered

2022 California and Massachusetts HMO medical plans

Administered by Aetna and Tufts Health Plan


California Aetna HMO
Member Pays
Massachusetts Tufts Health Plan HMO
Member Pays
Annual Deductible
Per Member None None
Per Family None None
Annual Out-of-Pocket Maximum
Per Member
Per Member $2,000 $6,350
Per Family $4,000 $12,700
Lifetime Maximum Unlimited Unlimited
Primary Care
Office Services $20 copay $20 copay
Preventive Care (immunizations, OB/GYN exam, routine mammogram & colonoscopy) 100% covered 100% covered
Diagnostic Lab No copay No copay
Advanced Imaging (MRI, CT, etc.) $100 copay $100 copay
Specialty Care
Specialist $40 copay $30 copay
Acupuncture $15 copay $30 copay
Physical Therapy/Speech Therapy $20 copay $30 copay
Inpatient Hospital/Facility Services
Admission (including maternity) $250/admission $1,000/admission
Skilled Nursing Facility $250 copay No copay
Outpatient Hospital/Ambulatory Care Facilities
Urgent Care $20 copay $30 copay
All Services $125 copay $500 copay
Emergency Room Services (copay waived of admitted) $100 copay $100 copay
Outpatient Surgery $125 copay $500 copay
Infertility Benefits
Gamete Intra-fallopian Transfer (GIFT) 50% of allowable amount (lifetime limit: 1) Member responsibility varies based on service. Please reference the Tufts Summary Plan Description for more information
Natural Artificial Insemination 50% of allowable amount (lifetime to $15k per year) Member responsibility varies based on service. Please reference the Tufts Summary Plan Description for more information
Prescription Drugs – Retail (30-day supply)
Female Oral Contraceptives No copay No copay
Generic $10 copay $10 copay
Brand Formulary $30 copay $25 copay
Brand Non-formulary $50 copay $45 copay
Prescription Drugs – Retail (90-day supply)
Female Oral Contraceptives No copay No copay
Generic $10 copay $20 copay
Brand Formulary $60 copay $50 copay
Brand Non-formulary $100 copay $135 copay
Specialty Drugs – Supply Limitation Varies by Drug 30% to $100 Copay based on the applicable drug category listed above
 

Find a Doctor

Using in-network providers saves you money. Here’s how to find doctors in your medical plan network.

Aetna

  • Visit Aetna.
  • Click on Find a Doctor in the top navigation bar and follow the prompts.

Search as a Registered Aetna Member

  • If you’re already registered as an Aetna member, log in or use your Aetna ID card to find a doctor in your network.

Search Providers Before You Enroll

Not a member yet? To search medical providers before enrolling:

  • For Aetna, click here to learn more.
  • For Tufts, go to Tufts Health Plan and search by entering your zip code in "Location" from the top navigation bar.

Tufts Health Plan

  • Visit Tufts Health Plan.
  • Click on Find a Doctor, Hospital … in upper right corner.
  • Select your state and your plan.

You can also review the Tufts Health Plan Service Area Map to see what types of providers are available in your area.

Don’t have a personal doctor? You should. Here’s why

  • Better health. Getting the right health screenings each year can reduce your risk for many serious conditions. Preventive care is free, so there’s no excuse to skip it.
  • A healthier wallet. Having a doctor you can call helps you avoid costly trips to the emergency room and decide when you really need to see a specialist.
  • Peace of mind. Advice from someone you trust ... it means a lot when you’re healthy, but it’s even more important when you’re sick. Your personal doctor gets to know you and your health history and can help coordinate any care you need.
 

Prescription Drugs

All Sonos medical plans include prescription drug coverage. When you purchase a prescription drug, you will pay a copay or coinsurance. Your copay will depend on the type of prescription (generic, brand formulary, brand non-formulary, or specialty) and on how the prescription is filled (retail or mail order).

Drug tiers

The cost of your prescription drugs under each medical plan depends on the tier of the medication. Below are some important terms that you should know:

  • Generic drugs have the same chemical makeup as brand-name medications and are the most affordable prescription drugs available.
  • Brand Formulary: Brand formulary drugs, also known as preferred brand-name drugs, are listed on your prescription drug formulary (a list of drugs approved by the administrator). These types of drugs will generally cost more than a generic medication, but less than a non-formulary brand/non-preferred brand-name medication.
  • Brand Non-formulary: Brand non-formulary drugs are medications not on the plan’s formulary. These types of drugs are either newer drugs not yet on the formulary or drugs that are similar to other brand-name drugs. If you and your physician decide on a non-formulary/non-preferred brand-name drug, you will pay the highest out-of-pocket amount.
  • Specialty: These drugs are used to treat complex, chronic conditions and may require special handling and/or management.

Save money

The cost of prescription drugs is rising faster than many other health care services and supplies. But, there are ways for you to save:

  • Ask your doctor about generic medications. Generic medications are generally just as effective as brand-name medications, yet the cost of generics is substantially lower, both for you and the plan. They typically cost between 30% and 75% less than brand-name drugs.
  • Use the mail order feature. If you regularly take a medication, you can save money by using the mail order pharmacy. You can get up to a three-month supply at a lower cost than what you would pay at a retail pharmacy. To sign up for mail order, visit your medical plan provider’s website.

Important! Medicare Creditable Coverage Notice

If you have Medicare or will become eligible for Medicare in the next 12 months, a federal law gives you more choices about your prescription drug coverage. See Important Notice from Sonos About Your Prescription Drug Coverage and Medicare.

 

Tools & Resources

Here are a number of tools provided to help you manage your health wisely.

TouchCare — Coming November 1st

TouchCare will replace HealthAdvocate as our health care concierge service. This benefit is provided at no cost to you, and you're automatically enrolled. TouchCare helps you with things like:

  • Billing: If you get a confusing health care bill, they can investigate it for you. TouchCare will ensure the charge is correct or negotiate on your behalf with your provider or carrier when it is not.
  • Education: You can schedule an appointment with a TouchCare representative to review your benefit plans during Open Enrollment, ask detailed questions, and learn cost savings strategies.
  • Provider scheduling: TouchCare can search for providers based on your plan and preferences, and can even schedule appointments for you.
  • Cost estimates: Before you need a test or procedure, call on TouchCare to research your costs, so you know what to expect ahead of time.

Contact TouchCare

More information is also available at Backstage.

Aetna Medical Plan Resources

If you’re enrolled in an Aetna medical plan, visit Aetna’s website and find a number of resources to help you manage your health.

Here’s what you can do online:

  • Informed Health® Line offers consultations with a registered nurse anytime during the day or at night. Whether it’s a question about allergies, fever, types of preventive care, or any other topic, nurses are always there to provide support and peace of mind. With the Informed Health Line, nurses can help you choose the right place for care. To speak live with a specially trained nurse, call 800.556.1555.
  • Beginning Right Maternity Program is a free, confidential program to help you make good choices during pregnancy and help you have a safe delivery and a healthy child. Sign up as early as you can to get the most from the program. To speak with a Beginning Right nurse or to use any of the features of the program, go to Aetna/healthprograms or call 800.272.3531.
  • Teladoc gives you 24/7/365 access to a doctor through the convenience of phone or video consults. You can connect with doctors using the video chat function on your computer, smartphone, or tablet. Or, you can speak with a provider over the phone. Doctors can assess and diagnose conditions such as bronchitis and even fill prescriptions (depending on location by state) during your digital consultation. It's an affordable option for quality medical care. To speak live with a doctor call 855.835.2362.
  • Aetna Mobile App allows you to find providers, check your coverage information, search your claims, contact Aetna, and more from your smartphone or tablet. The app is compatible with iPhone and Android operating systems. You can download the app by texting “Apps” to 23862.
  • Aetna Navigator is an easy-to-use website that stores all of your plan information and cost-saving tools in one place.
  • Member Payment Estimator is a tool to help you easily compare costs for office visits, procedures, and more at different doctor’s offices and hospitals.

More resources from Aetna:

Tufts Health Plan HMO Medical Plan Resources

If you are enrolled in a Tufts Health Plan medical plan, register now on the Tufts Health Plan website to get instant secure access to your personal health plan information. All you need is your Tufts Health Plan member ID card to create your username and password.

Here’s what you can do online:

  • Manage your coverage: Review your benefits to see what’s covered; look up copayment, coinsurance, and deductible amounts; check the status of a claim; view 24 months of claims history; and print your Explanation of Benefits (EOB).
  • 24/7 nurse line: Reach a registered nurse 24/7 for answers to health questions related to treatment options, prescriptions, medical procedures, whether or not you should go to the emergency room, and more.
  • Manage your pharmacy benefits: View your pharmacy claims and prescription history, check drug costs and copayment amounts, refill mail-order prescriptions, and check order status.
  • Take charge of your health: Take a personal health assessment and learn about your health. Receive easy-to-follow recommendations and clear next steps that can have a big impact on your health risks. Check out the health and wellness multi-media library, where you can watch videos, complete interactive tools, and download motivating MP3 audio files. Create your private personal health record to store all of your vital, need-to-know health information. Lose weight, quit smoking, or just start eating better with one of the available six-week online motivational programs.