Employee Assistance Program (EAP)

When faced with life’s challenges, sometimes you just need some extra support. To help see you through, Sonos offers an Employee Assistance Program (EAP) through Resources for Living (Username: Sonos, Password: EAP) at no charge to you. The EAP is available to all Sonos employees and their household members, regardless of health insurance coverage.

The EAP is convenient and confidential, with experienced counselors available 24 hours a day, 7 days a week, by phone at 888.238.6232, or online or by video conference on Resources for Living (Username: Sonos, Password: EAP). They can help you with a range of needs, including:

  • Family, relationship, and parenting issues
  • Child and elder care needs
  • Emotional and stress-related issues
  • Health and wellness issues
  • Legal referrals

The EAP also has a variety of online video resources that you can watch:

  • Campaign to Change Direction’s “Five Signs” video series. Learn how to help others who may be suffering emotionally.
  • “E-Health TV.” Quarterly video series gives members new concepts they can use to help live their best lives.
  • “Let’s Talk.” Professional counselors offer tips for improving wellbeing.
  • “It Only Takes a Minute.” Shows proactive ways members can make a difference for others and themselves.

The EAP also offers the following resources to help support your mental and emotional wellbeing:

The EAP gives you access to three face-to-face, phone, or video chat counseling sessions per issue at no cost. (In 2024, the counseling sessions will increase to twelve per issue each year.)


Modern Health

This plan will only be available through December 31, 2023.

To support your mental and emotional wellbeing, Sonos offers behavioral health services through Modern Health. Note: These services are available to employees. You can also use the EAP for mental health services for you and your dependents.

Key Features

You can chat with a mental health professional 24/7 to get emotional guidance and support when you need it, right through the Modern Health app. It is quick, convenient, and easy to use. You have access to a team of high-quality coaches, therapists, and psychiatrists.

You can:

  • Access care in the way that works best for you, whether that's one-on-one video sessions, group support, digital courses, or meditations.
  • Get personalized care from certified coaches and therapists when you share your needs and preferences.
  • Access a diverse network of professionals who use proven techniques to provide culturally responsive care.

Modern Health also offers the following resources to help support your mental and emotional wellbeing:

How Do I Get Access to Modern Health?

Note: This plan will only be available through December 31, 2023.

Signing up for Modern Health is easy! 


Aetna Mental Health Resources


With Talkspace, you can receive counseling, therapy, and medication services from the convenience of your device (iOS, Android, and web). All care is led by a behavioral health clinician or medical professional. Talkspace’s network features thousands of licensed, insured, and verified therapists and specialized prescribers who can support a variety of needs— including:

  • Stress
  • Anxiety
  • Depression
  • Eating disorders
  • Substance use
  • Sleep
  • Identity struggles
  • Chronic issues
  • Trauma & grief
  • Relationships
  • Healthy living
  • …and more

Ready to get started? Visit www.talkspace.com/aetna and have your member ID ready. Sessions are subject to your applicable copay or deductible/coinsurance. See the Talkspace Flyer for more information.

Array AtHome, MDLive, and Telemynd

For both therapy and medication management, Array AtHome and MDLive offer behavioral health outpatient televideo counseling services. With televideo services, you have another way to get help. And whatever you’re facing, you have access to support from psychiatrists, social workers, marriage counselors, and more.

It’s confidential, safe, and secure. You choose when, where, and how you meet.

Members can self-refer, or be referred by Aetna medical or behavioral health case managers.

See flyer for Array AtHome, MDLive, and Telemynd availability (which varies by geographic location).

Note: You must be enrolled in an Aetna medical plan to access these resources.

Attain App

The Attain app (a voluntary program) syncs up employees’ physical activity (via Apple Watch) with their health history to help develop personalized goals. The app also provides scheduling reminders for annual physicals and flu shots, as well as tips for healthy living and better sleep.

Don’t own an Apple Watch? The Attain App Flyer has information on how to earn one.

The Attain App FAQs Flyer also has more information.

Note: You must be enrolled in an Aetna medical plan to access the Attain App.​


Tufts Mental Health Resources

Tufts Health Plan supports the wellbeing of employees, especially during difficult times. With benefits that cover a full range of behavioral health services, the Tufts Care Management team of specially trained, independently licensed clinicians is committed to making sure behavioral health needs are addressed.

Benefits include inpatient hospitalization, partial hospital and outpatient programs, individual counseling, and medication management.

Tufts Behavioral Health Service Navigation can help you access a variety of services, such as virtual therapy, substance use treatment, and care management programs. Learn more.


Teladoc providers can help with concerns such as anxiety, depression, grief, family issues, trauma, or PTSD. Video or phone visits with a psychiatrist, psychologist, social worker, or therapist can help you manage everyday challenges.

See Teladoc Telehealth Flyer for more information.