Welcome to Benefits Open Enrollment

Open Enrollment Is October 30 to November 13, 2023

It’s your once-a-year opportunity to enroll in or make changes to your Sonos benefits. Most of your current elections will carry over to 2024, except for any Flexible Spending Account (FSA) or Health Savings Account (HSA) elections — you need to re-enroll for those benefits every year. Take some time now to understand your benefit options and costs for the upcoming year.

Enroll by 5 p.m. Pacific Time on November 13, 2023. The benefits you elect will be effective January 1 – December 31, 2024.

Learn how you can win a Sonos 50% off discount code!

All you have to do is complete Open Enrollment by Sunday, November 5. If you do, you’ll get entered into a drawing for a Sonos 50% off discount code.

Here’s the fine print about the code:

  • Available for personal use only on a single order placed by 9/30/24
  • Standard employee discount rules apply

What's New for 2024

At Sonos, our goal is to provide impactful and high-quality benefits for our employees. For 2024, largely due to inflation and COVID-19 impacts, benefit costs for all employers are rising much faster than other expenses. To mitigate rising costs, we negotiate with vendors annually to focus our benefit program investment on what matters most to you. For 2024, we'll continue to cover the majority of benefit costs. Deductions for medical coverage will increase modestly. Dental and vision deductions will not change.

During Open Enrollment, we encourage you to take time to carefully consider your benefit options for 2024. To make informed choices that align with your needs, use available decision support tools and the new self-service tool, ALEX Go (available October 30). With ALEX Go, you can also compare your spouse's medical plan with Sonos' offerings, to help you find the best fit. Be sure to have your spouse's plan details available when accessing the tool.

Here's a summary of what's new and changing for your 2024 benefits.

Employee Premiums

The amount you pay for medical coverage each paycheck will increase modestly in 2024. Dental and vision deductions will remain the same.


Aetna PPO

  • Annual deductibles: The in-network deductible will be $500/individual and $1,500/family. The out-of-network deductible will be $750/individual and $2,250/family.
  • Annual out-of-pocket maximums: The in-network maximum will be $3,000/individual and $6,000/family. The out-of-network maximum will be $10,000/individual and $20,000/family.

Aetna CDHP

  • Annual deductibles: To comply with IRS requirements, the in-network deductible will be $1,600/individual, $3,200/family, and $3,200/individual in family coverage. The out-of-network deductible will be $5,000/individual, $10,000/family, and $5,000/individual in family coverage.
  • Annual out-of-pocket maximums: The in-network maximum will be $6,500/individual, $13,000/family, and $6,500/individual in family coverage. The out-of-network maximum will be $15,000/individual, $30,000/family, and $15,000/individual in family coverage.

Aetna HMO (CA only)

  • Annual out-of-pocket maximums: The maximum will be $2,500/individual and $5,000/family.

Tufts HMO (MA/select NE areas only)

  • Office visit copays: Primary care visits will be $35 and specialist visits will be $45.
  • Prescription drug copays — retail pharmacies (30-day supply):
    • Generic: $15 (no change)
    • Brand formulary: $45 (currently $35)
    • Brand non-formulary: $60 (currently $50)
    • Specialty and select brand medications: $100 (new cost tier)
  • Prescription drug copays — mail order (90-day supply):
    • Generic: $30 (no change)
    • Brand formulary: $90 (currently $70)
    • Brand non-formulary: $180 (currently $150)
    • Specialty and select brand medications: $300 (new cost tier)

Tax-Advantaged Accounts (HSA, FSA)

The following contribution limits will increase for 2024:

  • HSA: For employees with Aetna CDHP medical coverage, the annual HSA limits will be $4,150 for employee-only coverage and $8,300 for family coverage. If you’re age 55 or older, the annual catch-up contribution remains unchanged at $1,000.
See how the HSA can save you money on medical expenses!
  • Health Care FSA/Limited Purpose FSA: The current $3,050 annual limit is projected* to increase to $3,200. If you enroll in an FSA for 2024, you can carry over up to $610 in unused 2023 funds into 2024 (these funds will be available in your 2024 account after March 31, 2024). You’ll be able to use your 2024 funds for expenses incurred January 1, 2024, through March 15, 2025. (* When this information was posted, the IRS had not yet announced the 2024 limit. The most up-to-date maximum will be reflected in Workday.)

Estimate your 2024 FSA expenses carefully! 2023 is the last year that you’ll be able to carry over unused Health Care/Limited Purpose FSA funds into the following year. When you choose your FSA election for 2024, you’ll be able to use funds for expenses incurred January 1, 2024, through March 15, 2025.

Want to carry over unused 2023 FSA funds into 2024?

If you have a Health Care FSA or Limited Purpose FSA, you can carry over up to $610 of unused funds into the new year, but ONLY if you elect an FSA for 2024. If you don't, you’ll forfeit all unused 2023 funds.

Supplemental Medical Plans

  • Cost of coverage: There’s good news for our voluntary Accident, Critical Illness, and Hospital Indemnity Insurance plans — the cost of coverage will decrease and plans will be enhanced in 2024! If you’re already enrolled, your payroll deductions will be automatically updated starting in January.
  • Accident Insurance:
    • Emergency room, urgent care, and major diagnostic exam: Benefit increases to $150 for Low Option, $250 for High Option.
    • Accident follow-up: Benefit increases to $75 for Low Option, $125 for High Option.
  • Critical Illness Insurance:
    • Childhood conditions: Coverage added, including cerebral palsy, cleft lip or palate, congenital heart defect, cystic fibrosis, Down syndrome, sickle cell anemia, and spina bifida.
    • Increased coverage: Benefits increase to 100% of the face value for your elected coverage amount for lupus, multiple sclerosis, loss of sight/speech/hearing, paralysis (quadriplegia, triplegia, paraplegia, hemiplegia, diplegia), coma, benign brain tumor, third-degree burns, muscular dystrophy, Alzheimer's disease, Parkinson's disease, and persistent vegetative state.


Delta Dental will replace Cigna as our dental plan provider in 2024. Here’s what you need to know about the transition:

  • The network is different: There is overlap between the Cigna and Delta Dental provider networks — but they are not the same. You’ll have access to an expanded network of dental providers through Delta Dental. However, some dentists that are currently in the Cigna network will NOT be in-network providers under Delta Dental. At the same time, some dentists that are currently NOT in the Cigna network will now be in-network providers under Delta Dental.
  • If your provider is not in the Delta Dental PPO network, you can:
    1. Choose a new dentist in order to receive the highest level of coverage, or
    2. Continue using your same dentist, but know that you’ll pay more. Plus, some dentists may balance bill you for the difference between their billed amount, and the amount they receive from your insurance.
What are my provider options?

Your provider options are:

  • Delta Dental PPO dentists: To maximize your savings, use these providers. They've agreed to reduced fees and you won't get charged more than your expected share of the bill.
  • Delta Dental Premier providers: If you can't find a PPO dentist, consider a Premier provider. Keep in mind, these dentists offer smaller discounts than PPO providers, so your costs will be higher.
  • Non-Delta Dental dentists: If you use a dentist who is not affiliated with Delta Dental, your costs will be the highest. Plus, these providers may choose to “balance bill" you.
What does balance billing mean?

If you use a dentist that is not in the Delta Dental PPO or Delta Dental Premier network, your provider can “balance bill” you for services. This happens if your dentist charges more than the amount the insurance company pays. In that situation, your dentist may choose to bill you for the excess portion that is not covered by insurance.

Check to see if your dentist is part of the Delta Dental network!
  • Go to www.deltadentalins.com.
  • From the top navigation, click Find a dentist.
  • For the “network,” choose Delta Dental PPO to receive the highest level of coverage, or Delta Dental Premier for lower coverage. If a dentist isn’t listed under either category, you'll have the highest out-of-pocket costs, and your dentist may balance bill you for amounts not covered by insurance.
  • Benefits coverage: You’ll continue to have the same coverage under Delta Dental as you do today through Cigna.
  • Orthodontia lifetime maximum: If you’re currently in the middle of orthodontic treatment and you haven’t reached your lifetime maximum, you’ll need to provide information to Delta Dental. In order to access your remaining benefits, you’ll need to submit your Cigna Explanation of Benefits to Delta Dental, showing the orthodontic amounts paid to date by Cigna.
  • Transition of care: If you're currently in the middle of an ongoing dental treatment, the claim will be paid by Cigna if dated before December 31, 2023, or by Delta Dental if dated on or after January 1, 2024.
  • No ID cards: You will not receive a dental ID card. Instead, you can simply tell your dentist your name and the last four digits of your Social Security number when you schedule.

Mental Health

  • Modern Health: This plan will no longer be available after December 31, 2023. Instead, Sonos will expand mental health services for the Employee Assistance Program, as described below. If you’re using a Modern Health provider today, you can continue to do so, but you’ll be responsible for the full cost.
  • Employee Assistance Program (EAP): When faced with life’s challenges, sometimes we can all use a little extra support. That’s why Sonos is increasing the number of EAP counseling sessions to 12 per issue each year. Sessions are available in-person, by phone, by video, or through the Talkspace app. EAP services are provided by Aetna Resources for Living and are available to all Sonos employees and their household members, regardless of health insurance coverage.
Reminder for Aetna medical plan members!

In addition to the EAP, you have access to Talkspace through your medical plan. This is an extra resource for virtual counseling and therapy. Regular in-network costs apply when accessing TalkSpace through the Aetna medical plan.

Life and AD&D Insurance

Lincoln Financial will replace New York Life as the provider for our life and AD&D plans in 2024.

  • Review your beneficiaries: Your current beneficiary designation will transfer to Lincoln Financial. However, Open Enrollment is the perfect opportunity to review your beneficiaries on file, and make updates as needed. Visit the People Help Knowledge Base to learn more.
  • Optional coverages transfer automatically: If you’re currently enrolled in optional life or AD&D insurance for you, your spouse, or child(ren), your same coverage will transfer to Lincoln Financial in 2024. Your cost in 2024 will be the same as today.
  • Enroll in optional coverage now and get automatically approved: During this enrollment period, you can enroll in (or increase your current coverage) up to certain levels with automatic approval:
    • Optional employee life: Elect up to $300,000
    • Optional spouse life: Elect up to $50,000
    • Optional child life: Elect $10,000 in coverage, which covers all dependent children to age 26

Additional optional employee and spouse life coverage is available, but higher amounts are subject to medical underwriting approval.

Learn more about optional life insurance and paycheck costs.

Disability Plans

Lincoln Financial will replace New York Life as the provider for our disability plans. The cost of your disability coverage is fully paid by Sonos, so there’s nothing that you need to do at this time. If you need support in the future related to your disability benefits, Lincoln Financial will be your contact for claims assistance.


Do I Need to Take Action?


You need to take action if you want to …

  • Enroll in, change, or cancel coverage.
  • Add or drop dependents.
  • Contribute to an FSA or HSA in 2024.

To avoid any surprises … You should also check to see if your dentist is part of the new Delta Dental network.

No action is required if …

  • You don’t want to contribute to an FSA or HSA in 2024.
  • You want the same benefits for everything else, and you want to cover the same dependents as today.

Do you currently waive health care coverage? If you don’t take action during Open Enrollment, you’ll continue to have NO health care coverage in 2024.

Reminder: Even if you want the same coverage in 2024, it's a good idea to review your benefits every year.


Choosing Your Benefits

Life changes, times change, and people change. Instead of assuming you need the same benefits year after year, it’s best to reassess your situation and your available options on an annual basis. Here are some ideas to help get you started.

Look for Ways to Make Responsible Decisions About Your Benefits
  • Run the numbers using ALEX Go (available October 30). ALEX Go is an interactive benefits tool that asks you for a few health spending estimates. After that, it shows you your best, most affordable coverage options.
  • Evaluate your life and AD&D insurance. No one likes to plan for the unexpected, but if something happens, will your loved ones be financially protected? One option to consider is purchasing optional life and AD&D coverage for you and your family.
  • Pay less taxes. Benefits like our FSAs and HSA let you pay for eligible expenses tax-free. Any money you save on taxes will stay right in your own pocket.
  • Use discount programs. You may have personal insurance for things like legal services, pet insurance, auto insurance, or home insurance. See if your rates and coverage are competitive by comparing them to the options available through Sonos.
  • Increase your 401(k) contribution. If you’re not already saving at least 6% of your earnings, you’re missing out on matching contributions.
  • Evaluate options available through a family member. Talk with your family members who also have benefits coverage (spouse, partner, or parent). This is a good way to make sure your family is participating in the most cost-effective options.

Your Open Enrollment Checklist

Use this checklist to make the most of your enrollment opportunity:

    Explore these tools to learn about your benefit options: Consider your coverage needs for 2024, including how often you anticipate needing to access health care.
    Make sure your dependent information is correct, all your dependents are still eligible, and correct coverages are listed.
    Enroll in an FSA or HSA, if eligible — current elections do not carry over to next year. Reminder! You can transfer up to $610 of unused funds from your 2023 FSA into 2024 ONLY if you elect an FSA for 2024. If you don't, you’ll forfeit all unused 2023 funds.
    Review your beneficiaries — it’s a good idea to review your beneficiary information for life/AD&D insurance and the 401(k) plan (especially if your personal circumstances have changed) and make updates, as needed. If a beneficiary is not designated for life and AD&D insurances, you will be unable to complete the enrollment process.
    Check that your personal information is up to date in Workday, including your home address and other contact information.
    Complete your enrollment online through Workday by 5 p.m. Pacific Time on Monday, November 13, 2023.

How to Enroll

  1. Log on to Workday.
  2. In My Tasks, open the Complete Open Enrollment Elections task.
  3. Select Let’s Get Started to choose your elections.
  4. Select Enroll to elect a benefit, or Manage to view your current elections and make any desired changes. Be sure to follow the prompts, as enrollment for a benefit may take place over multiple pages.
  5. After you’ve selected benefits for you and your eligible dependents, select Review and Sign. You’ll be able to see a full list of your chosen benefits and the total cost per paycheck.
  6. If you’re satisfied with your elections, scroll to the bottom of the page and check the I Agree box. Then, click Submit.
  7. Click View Benefits Statement, then Print to download your confirmation statement.
Don’t miss out …

If you complete Open Enrollment by Sunday November 5, you’ll be automatically entered into a drawing for a Sonos 50% off discount code!

(Available for personal use on a single order placed by 9/30/24 | standard employee discount rules apply)

Your last chance!

After Open Enrollment, you can only enroll in or change your health care coverage within 31 days of a mid-year qualifying event. For example, a change in marital status, the birth or adoption of a child, or if you or your dependents gain or lose access to other coverage.